Microsoft Copilot Adoption Services

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Make Generative AI work for you

Generative AI-driven customer service bears lucrative results, from improved agent productivity to smarter self-service solutions. With the recent uptake of OpenAI ChatGPT, many organizations are looking into the pros and cons of generative AI and how it works with their business-critical data. Let's take a closer look.

88 percent - the number in percentage expected to improve productivity in the workplace
the expected improvement in productivity using Microsoft Copilot
60-70 percent of employees time could be saved by automating tasks using generative AI
of repetitive tasks could be automated with generative AI
3.3% points annually could be achieved by automating work
points annually to economic growth could be achieved with work automation

Introducing Microsoft Copilot

Introducing Microsoft’s latest collaborative AI tool, designed to enhance productivity in Microsoft's core applications: Word, Excel, PowerPoint, and Outlook. Copilot uses NLP (natural language processing) – or your own words - to decode user prompts to generate new content, saving you time and enabling you to become even more productive. 

This powerful tool creates content and context through Microsoft Graph, a powerful API (Application Programming Interface) developed by Microsoft. It serves as a unified endpoint for accessing data and various services across Microsoft 365, Azure Active Directory (Azure AD), Windows 10, and other Microsoft services. It can generate responses anchored in your business content, from documents, emails, calendars, chats, meetings, and contacts, to several other forms of business data.  

Use cases for Copilot within your organization

Copilot will be making technology more accessible with the use of natural language. What different user groups have been identified and what are their likely requirements for using the tool?
For developers

By bringing Copilot into Power Apps to automate repetitive tasks, developers can create chatbots and take an idea to a working application in minutes. 

For M365 Administrators

With Copilot onboard, you can streamline responses and event troubleshooting effortlessly as an administrator with just a few clicks. 

For leaders and decision makers

Copilot and Microsoft Graph analyze M365 data so that decisionmakers can unlock valuable insights into time allocation and collaboration patterns that improve business productivity. 

New developers in your organization

Learning developers can take information and best practices into creator solutions like Dynamics 365, Visual Studio, Power Apps, and GitHub to learn how to code effectively.  

Why do you need it?

 We have the expertise to help you optimize how your business information is utilized with the potential of AI.
These are just a few of the benefits you can expect:
 
Increased productivity

Employees can rely on Copilot to take on the more tactical and manual tasks that bog them down and focus on innovative and creative thinking. Instead of you scanning through dozens or hundreds of emails, chats, files, and apps to collect information about a specific project or customer, Copilot can find and collate it so that you spend your time more productively instead of finding documents.  

Cost savings

Microsoft Copilot can free up your workforce and allow you to make use of all of your resources more effectively. This can lead to cost savings and results in improved profitability.

Enhanced ROI in Business Applications

Microsoft Copilot brings generative AI into the Microsoft 365 apps like Word, Excel, PowerPoint, Microsoft Teams, and Outlook – and combines it with the Microsoft Graph (where all your interactions and documents are). The AI-powered tool acts as an additional productivity layer for all your applications.

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Proventeq can help you to get Microsoft Copilot ready

Whilst Copilot is still under development, you need to prepare for its adoption. Proventeq can help you to develop a strategy for implementation, training, and adoption, and ensure that you have the right security measures in place for the new technology.
Once launched and available, Copilot will be used by everyone. Don’t get left behind!  

Overcome technology adoption challenges

Success in business can hinge on strategic technology investment and the ability to adopt the technology. At Proventeq, our new technology implementation service has enabled Microsoft's Cloud-based content services and productivity tools for thousands of users across the globe.  

Address any security concerns

Proventeq can implement Microsoft Purview to deliver rich insights into the sensitivity of your data, to ensure that when Copilot is brought on board you have all of the correct security, privacy, and compliance permissions in place for individuals and groups in your organization. 

Change management & adoption

Proventeq's change management and adoption service helps organizations to successfully implement new technology, unlocking its full potential and achieving the desired business outcomes. This extends to training and driving adoption across the organization.

Deploy the right Enterprise Microsoft version for your business

Whether you have Microsoft E3 or Microsoft E5, Proventeq can help you to deploy the right enterprise solution and add a robust suite of security features to your Microsoft 365 E3 or E5 solution to ensure you can adopt Copilot across your organization. 

Discuss and action data access concerns

We can help you to add features to help assess your compliance risks, govern and protect sensitive data, and respond to regulatory requirements with our Compliance & Risk Management Solutions. 

Provide ongoing support

Proventeq's team can assist you in ensuring that successful engagement has taken place and provide recommendations on how to continuously provide adoption support through champions in the organization. 

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