QBE Insurance Group

The QBE Insurance Group is one of the world's top insurers and reinsurers, providing cover in more than 150 countries. QBE’s commitment is to provide quality underwriting and claim performance whilst continuing to invest in strategic growth and operational initiatives. QBE is listed on the Australian Securities Exchange and is headquartered in Sydney, with more than 11,000 employees in 27 countries.

QBE’s European Operations elected to migrate all insurance data held within their document management solution KCenter to the Oracle WebCenter platform. Their WebCenter migration project included all policies, claims, and underwriting for the organization and, due to the nature of this content, QBE were required to adhere to strict regulatory requirements.

Proventeq worked closely with Infomentum (the implementation partner) and the IT & Business team at QBE to ensure a timely transition to the new WebCenter platform thus accelerating the adoption of Oracle WebCenter. As the legacy KCenter system would continue to function for over a year post-migration, QBE required a solution to synchronize content from KCenter to Oracle WebCenter, ensuring that QBE’s users would continue to find documents added by workflows within the new system. Proventeq Discovery and Content Analytics helped to identify any inconsistencies in content and security and helped create rules to make them compatible with the new design in WebCenter.