Airtel Limited
IBM FileNet ECM Modernization
Airtel' Unique Challenges
Complex legacy system
With a large volume of unstructured documents in their legacy system, it was required to review the metadata, taxonomy and security permissions to understand and address any errors before migration.
Data inconsistencies
Files were stored in inconsistent formats with invalid characters, broken URLs, duplicated items, long item names and more. This made it difficult for users to identify relationships between documents, creating redundancy and affecting user experience.
Inefficient content retrieval
The complexity and lack of classification in the company's legacy system made content difficult to access. Finding specific documents became time-consuming and required extensive manual effort.
Data security concerns
The gaps in content structure and data quality raised concerns about the security of our client's long-term business content and the need to safeguard their data to help meet compliance requirements.
Proventeq's Solution
Discovery & analysis
Pre-migration checks were performed to identify and mitigate potential content issues. We discovered which high-value content needed to be migrated over and built a strong case for migration.
Data validation
Using predefined customer inputs, our experts implemented standard file formats, consistent naming rules and intuitive folder structures to provide a more efficient user experience.
Data classification
Our team created a taxonomy and logical folder structure that aligned with the company’s workflow, mapping it to SharePoint's information architecture. We also implemented relevant metadata and tags for documents to facilitate easy retrieval of information for users.
Applying security policies
Following a successful validation and audit of information, data was migrated in full fidelity to SharePoint. Retention schedules for various document types were defined to help the company meet regulatory requirements.
