Process Automation Services

Accelerate business outcomes with next-gen automation, combining RPA, DPA and autonomous AI Agents to streamline operations and drive innovation.
Discover how AI can transform your workflows

Transform your business process outcomes with
next-gen automation solutions

Enterprises are grappling with the complexities of inefficient process automation. The implications are profound, directly affecting the core of their business operations; low productivity, human errors and inaccuracies, lack of business process visibility, bottlenecks, duplication of documents, unsatisfied employees, increased costs and many more.
 
Accelerate business outcomes with next-gen automation, combining Robotic Process Automation (RPA), Digital Process Automation (DPA) and autonomous AI Agents to streamline operations and drive innovation. Deploying these Intelligent Automation solutions in your systems and processes can navigate the intricacies of your business processes, increasing productivity and efficiency and allowing your teams to focus on higher-value activities.
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Proventeq’s Intelligent Automation Services

 We have assisted organizations across diverse industries in optimizing their business processes, deploying workflows and advanced automations within their systems. Whether it involves facilitating interactions with clients, suppliers and partners or streamlining your internal functions, our connectors, expert team and market expertise can help you achieve your digital process automation goals with seamless deployment.

 

Robotic and Digital Process Automation

We can automate repetitive, rule-based and manual tasks within your business processes by mimicking human interactions with your digital systems and applications. Using hyperautomation with RPA and DPA, we can integrate bots and digital workflows for end-to-end process automation. M365 RPA platforms provide a user-friendly, cost-effective solution which allows you to scale your processes efficiently.

Power Platform Services

Simplifying repetitive tasks or orchestrating complex processes? We can automate workflows to manage tasks, email responses, notifications and approvals and connect to your applications and services. Power Automate gives you smart insights on how and where to automate. Power Apps empowers users to quickly build solutions that enhance productivity and address unique
business requirements.

Cognitive Document Processing (CDP)

With our expertise in deep LLMs and NLP, we can integrate AI solutions into your data system to understand, interpret and extract insights from your unstructured data within documents. Unlike traditional document processing, which relies on rigid rules or templates, CDP mimics human cognition, allowing it to comprehend context, meaning and nuances within document types.

Box AI

We implement Box AI Agents to revolutionize your content lifecycle. This includes AI-powered search across vast document repositories, deep research capabilities, automated data extraction from complex files and intelligent content generation.

Salesforce Agentforce

Transform your operations and customer experiences with Salesforce Agentforce to handle order status inquiries, book meetings and organize data from multiple CRM records in real time to ensure you have the most up-to-date information and more.

Microsoft Agentic AI Integration

Deploy specialized agents across your M365 applications to centralize your infrastructure management with Agentic AI services for automations. This integration extends to M365 Copilot, allowing for automated task execution, enhancing efficiency across business functions.

GenAI for Process Design

We can create systems to analyze vast amounts of historical process data and automatically generate accurate process models. It identifies hidden patterns, bottlenecks and dependencies which might be missed by human analysis, creating entirely new process variations that lead to better outcomes.

Custom workflows & AI Copilots

We have expertise in implementing Copilot in Microsoft 365 to enhance productivity in your core applications. Take control of your business and data, including emails, meetings, chats, documents and more. Our team can build cost-effective workflows with Azure Functions and templates in Power Platform for simple or custom document-centric workflows for your business.

Agentic Automation

With Agentic Automation, we can take your Intelligent Automation to another level by deploying autonomous AI Agents which can perceive their environment, reason, make decisions and take actions in real time. These agents are designed to collaborate and adapt dynamically to changing conditions, fundamentally transforming how
businesses operate.

Leverage AI in your workplace to manage your content more effectively. Download our eBook today
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Ready to integrate Content AI into your digital information processes?

Find out how AI can be utilized to easily manage the content lifecycle in the digital workspace with Syntex through SharePoint Premium. Empower your systems to make informed decisions by extracting valuable insights from content, minimizing manual intervention and enhancing overall process accuracy.
Find out how AI can work with your content processes

Use cases for Intelligent Automation

Intelligent Automation, powered by Agentic and Generative AI, is transforming key business functions, making them more efficient and agile.
Finance

Automation is revolutionizing how organizations handle vast amounts of data. Your Finance team can achieve autonomous reconciliation and reporting by deploying AI agents which automatically match transactions across disparate systems, identify discrepancies and generate compliance reports. This significantly accelerates the financial
close processes.

HR

For HR, AI in HR delivers GenAI-powered onboarding and employee support. New hires and existing employees can get instant answers and guidance through intelligent chatbots for common questions, paperwork or HR queries. This streamlines HR operations, improves employee satisfaction and frees up HR staff.

Operations

Across general operations, we can see end-to-end process optimization through RPA and GenAI. This combines RPA with Generative AI to automate entire workflows, from customer order fulfilment to supply chain management. This holistic approach ensures seamless processes, eliminates bottlenecks and drives operational efficiencies.

IT

AI in IT operations empowers AI Agents for ticket triage and resolution. These agents automatically categorize, prioritize and resolve support tickets. They learn from past interactions to provide faster, more accurate solutions, improving service delivery and reducing downtime for your
IT department.

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Intelligent Automation for every organization

 Revolutionalize your enterprise digital workforce with Intelligent Automation, bringing in a new level of efficiency to your business by automating complex business processes, tasks and workflows. Our experience and expertise in integrating cutting-edge enterprise automation and building intelligent, scalable and future-ready enterprise applications can help your business thrive for the following reasons:

Empower your digital workforce

No longer just about automating repetitive tasks, Intelligent Automation is shifting to decision automation. This means your digital workforce, powered by enterprise AI and advanced AI orchestration platforms (like LangChain and AutoGen), can analyze vast datasets, identify patterns and make proactive, informed decisions, freeing up your teams for higher-value, strategic work.

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Save time, reduce cost and increase productivity

The rise of GenAI copilots in critical business functions like Finance, HR and IT is transforming how work gets done. These intelligent assistants act as your personal advisors, automating complex data analysis, generating insights and streamlining workflows. Teams can focus on deriving creative solutions rather than spending time on routine tasks, resulting in increased productivity.

Autonomous operations for agility

With the emergence of agentic AI in enterprise operations, your business can achieve a new level of autonomy. These self-directing AI Agents work to optimize processes, reduce errors and accelerate outcomes. This enables hyperautomation across your organization, delivering unparalleled efficiency, faster response times and a significant competitive edge in today's dynamic market.

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Autonomous AI Agents from Microsoft, Salesforce and Box to build intelligent future-ready enterprise appliactions

 We utilize the power of Generative AI in business and Agentic AI to create AI-powered workflows and drive hyperautomation.
AI Agents, from Salesforce, M365, Box

  • Microsoft 365 Copilot: We can deploy AI Copilot in your M365 environment for Intelligent Process Automation, alongside Power Platform, Syntex through SharePoint Premium, Azure OpenAI and Cognitive Search to meet your digital processes and workflow needs. We can also integrate custom GPT-like experiences securely with your data for Intelligent Document Processing through Logic Apps and Power Automate.
  • Salesforce Agentforce: Enhance your customer and employee experiences through advanced automation. Agentforce can handle order status enquiries, book meetings and organize data from multiple CRM records in real time to ensure you have the most up-to-date information.
     
  • Box AI: Take your document management to a new level with advanced automation, streamlining content management and collaboration.

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Why should you work with Proventeq?

Proventeq have market-leading expertise in autonomous and Agentic AI services. Our track record in intelligent process automation and digital transformation is matched by our list of Microsoft recognitions:

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Replace legacy chatbot with Microsoft Copilot studio to enhance efficiency

Modern RPA tools and Microsoft platforms like ChatGPT, generative code tools and Copilot can be customized for Microsoft 365 with the potential to significantly enhance your workflows and process automation - create chatbots, build apps, run workflows and more.
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