D365 Migration

From Legacy to Intelligence, From Migration to Adoption.

Dynamics 365 CRM Transformation

Proventeq empowers Dynamics 365 customers to go beyond implementation by delivering clean, structured, AI-ready data and embedding governed content capabilities into the D365 experience. Whether you’re migrating from a legacy CRM, integrating document systems like SharePoint or Box, or building smarter service experiences, our Microsoft partnership ensures data, content, and process come together to drive measurable value.

CXO-Aligned Value

  • CIOs gain trusted, audit-ready data and fully governed CRM integration with Microsoft 365
  • CDOs achieve structured, de-duplicated records and rich metadata layers for insight
  • COOs accelerate time-to-service through workflow automation, Teams-based access, and client-facing portals
  • Service Leaders improve agent productivity with content + case visibility in one place
  • Compliance Teams embed retention, classification, and audit logs from day one
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One Platform. Endless Possibilities.

Dynamics 365 is Microsoft’s flagship CRM and ERP platform, powering customer experience, sales automation, and service workflows across industries. Proventeq makes it smarter by integrating:
Structured Data Migration

Seamlessly migrate from legacy sources such as Salesforce, Siebel, file shares, or Excel, ensuring clean, structured, and AI-ready data.

Embedded Content Services

Integrate SharePoint, Box, or other content service platforms directly into Dynamics 365 for unified access to documents and records.

Power Platform + Copilot Integration

Unlock deeper insights, automation, and summarisation capabilities to enhance decision-making and efficiency.

Intelligent Portals & Dashboards

Create powerful views that combine content, data, and processes in one place for a streamlined user experience.

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Feature Set & Capabilities

Our Dynamics 365 solutions combine robust migration expertise, intelligent content integration, and automation to deliver a CRM platform that’s clean, connected, and ready for AI-driven efficiency.
Dynamics 365 Data Migration & Cleansing

Move from multiple source systems with full data validation and quality assurance.

Content Services Integration

Embed SharePoint, Box, and OneDrive directly into the interface for seamless access.

Metadata Enrichment & Deduplication

Improve data accuracy and searchability with enhanced structure and reduced duplication.

Power Platform Workflows

Automate case management, approvals, and other business processes for faster outcomes.

M365 App Surfacing

Access CRM content directly through Viva, Teams, and Outlook for better productivity.

Portal Development

Create tailored portals for clients, service agents, and internal teams to streamline engagement.

Compliance Mapping

Leverage Microsoft Purview and retention policies to maintain governance from day one.

Analytics Dashboards

Combine Power BI with datasets for actionable insights in real time.

What Our Clients Say

"At every stage of the project, each member of the Proventeq team was outstanding. From first contact through to project management and then handover, they were brilliant. If we had any issues they were quick to jump on a call or a Teams session, look at our system, and resolve the issue.”

Chris Haws

Information Technlogy Project Manager – New Forest District Council

 

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Core Service Offerings

Our core services are designed to ensure your Dynamics 365 environment is not only migrated with precision, but also optimised for seamless integration, intelligent automation, and long-term governance.
Dynamics 365 Data Migration and Managed Services

 Over 10,000 userFull-fidelity, validated migrations from legacy CRMs with rules-based cleansings’ personal drives assessed, cleaned, and transitioned into OneDrive with compliance-aligned folder structure. Post-go-live optimization, content model evolution, adoption tracking

Dynamics 365 + Content Services Integration

Embed SharePoint, Box, or Azure file storage into D365 case, contact, or opportunity views

AI & Workflow Enablement

Classify, tag, and automate case documentation and service workflows

Governance & Compliance Frameworks

Map D365 content to Microsoft Purview and enforce policy controls

Dynamics 365 Content & CRM Enablement

Proventeq offers an integrated approach to Dynamics 365 success by aligning content, data, and AI services into a unified service model:

  • Data Discovery & Cleanse – profile, deduplicate, and validate legacy CRM and document datasets

  • Metadata-Driven Migration – bring structure and intelligence into Dynamics 365 for improved automation

  • Microsoft 365 Coexistence – connect SharePoint, Teams, Viva, and Outlook directly to D365 workflows

  • Portals & Experiences – deliver client-facing or agent dashboards that blend content, case history, and workflow logic

  • AI Activation – enable summarisation, classification, and Copilot prompts using well-governed CRM content

  • Governance & Policy Mapping – apply Microsoft Purview and Box Governance across D365-integrated content

 

CRM transformation is more than migration — it’s about unlocking intelligence, governance, and agility from day one. With Proventeq, Dynamics 365 becomes the engine that connects your data, content, and customer experience.

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Let’s Build Intelligent CRM Experiences Together

Enhancing Dynamics 365 with Intelligence, Accessibility, and AI-Ready Capability. D365 is your CRM core. Proventeq turns it into a content-enabled, insight-powered, workflow-intelligent platform — aligned to compliance, driven by structure, and embedded into your everyday tools.

Let’s make Dynamics 365 smarter and your customer experience sharper.

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Contact Proventeq

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Complete our contact form, email us using the relevant address below or call your local Proventeq office.

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