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D365 Migration

Dynamics 365 CRM Transformation
Proventeq empowers Dynamics 365 customers to go beyond implementation by delivering clean, structured, AI-ready data and embedding governed content capabilities into the D365 experience. Whether you’re migrating from a legacy CRM, integrating document systems like SharePoint or Box, or building smarter service experiences, our Microsoft partnership ensures data, content, and process come together to drive measurable value.
CXO-Aligned Value
- CIOs gain trusted, audit-ready data and fully governed CRM integration with Microsoft 365
- CDOs achieve structured, de-duplicated records and rich metadata layers for insight
- COOs accelerate time-to-service through workflow automation, Teams-based access, and client-facing portals
- Service Leaders improve agent productivity with content + case visibility in one place
- Compliance Teams embed retention, classification, and audit logs from day one
One Platform. Endless Possibilities.
Structured Data Migration
Seamlessly migrate from legacy sources such as Salesforce, Siebel, file shares, or Excel, ensuring clean, structured, and AI-ready data.
Embedded Content Services
Integrate SharePoint, Box, or other content service platforms directly into Dynamics 365 for unified access to documents and records.
Power Platform + Copilot Integration
Unlock deeper insights, automation, and summarisation capabilities to enhance decision-making and efficiency.
Intelligent Portals & Dashboards
Create powerful views that combine content, data, and processes in one place for a streamlined user experience.
Feature Set & Capabilities
Dynamics 365 Data Migration & Cleansing
Move from multiple source systems with full data validation and quality assurance.
Content Services Integration
Embed SharePoint, Box, and OneDrive directly into the interface for seamless access.
Metadata Enrichment & Deduplication
Improve data accuracy and searchability with enhanced structure and reduced duplication.
Power Platform Workflows
Automate case management, approvals, and other business processes for faster outcomes.
M365 App Surfacing
Access CRM content directly through Viva, Teams, and Outlook for better productivity.
Portal Development
Create tailored portals for clients, service agents, and internal teams to streamline engagement.
Compliance Mapping
Leverage Microsoft Purview and retention policies to maintain governance from day one.
Analytics Dashboards
Combine Power BI with datasets for actionable insights in real time.
What Our Clients Say
"At every stage of the project, each member of the Proventeq team was outstanding. From first contact through to project management and then handover, they were brilliant. If we had any issues they were quick to jump on a call or a Teams session, look at our system, and resolve the issue.”
Chris Haws
Information Technlogy Project Manager – New Forest District Council
Core Service Offerings
Dynamics 365 Data Migration and Managed Services
Over 10,000 userFull-fidelity, validated migrations from legacy CRMs with rules-based cleansings’ personal drives assessed, cleaned, and transitioned into OneDrive with compliance-aligned folder structure. Post-go-live optimization, content model evolution, adoption tracking
Dynamics 365 + Content Services Integration
Embed SharePoint, Box, or Azure file storage into D365 case, contact, or opportunity views
AI & Workflow Enablement
Classify, tag, and automate case documentation and service workflows
Governance & Compliance Frameworks
Map D365 content to Microsoft Purview and enforce policy controls
Dynamics 365 Content & CRM Enablement
Proventeq offers an integrated approach to Dynamics 365 success by aligning content, data, and AI services into a unified service model:
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Data Discovery & Cleanse – profile, deduplicate, and validate legacy CRM and document datasets
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Metadata-Driven Migration – bring structure and intelligence into Dynamics 365 for improved automation
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Microsoft 365 Coexistence – connect SharePoint, Teams, Viva, and Outlook directly to D365 workflows
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Portals & Experiences – deliver client-facing or agent dashboards that blend content, case history, and workflow logic
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AI Activation – enable summarisation, classification, and Copilot prompts using well-governed CRM content
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Governance & Policy Mapping – apply Microsoft Purview and Box Governance across D365-integrated content
CRM transformation is more than migration — it’s about unlocking intelligence, governance, and agility from day one. With Proventeq, Dynamics 365 becomes the engine that connects your data, content, and customer experience.
Let’s Build Intelligent CRM Experiences Together
Enhancing Dynamics 365 with Intelligence, Accessibility, and AI-Ready Capability. D365 is your CRM core. Proventeq turns it into a content-enabled, insight-powered, workflow-intelligent platform — aligned to compliance, driven by structure, and embedded into your everyday tools.
Let’s make Dynamics 365 smarter and your customer experience sharper.
Contact Proventeq
Complete our contact form, email us using the relevant address below or call your local Proventeq office.
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