One area that often poses challenges in business is the management of incoming mail and documents ac...
Salesforce CRM Migration

Where CRM Meets Intelligence
Proventeq empowers Salesforce customers to go beyond implementation by delivering clean, structured, AI-ready data and embedding governed content capabilities into the Salesforce experience. Whether you’re migrating from a legacy CRM, integrating document systems like SharePoint or Box, or building smarter service experiences our Salesforce partnership ensures data, content, and process come together to drive measurable value.
Executive Aligned Value
- Gain trusted, audit-ready data and fully governed CRM integration with Microsoft 365
- Achieve structured, de-duplicated records and rich metadata layers for insight
- Accelerate time-to-service through workflow automation, Teams-based access, and client-facing portals
- Improve agent productivity with content + case visibility in one place
- Embed retention, classification, and audit logs from day one
One Platform. Endless Possibilities.
Structured Data Migration
Move from legacy sources like Siebel, Dynamics, file shares, or Excel with full-fidelity, rules‑based cleansing and validation.
Embedded Content Services
Seamlessly connect SharePoint, Box, or other content platforms directly into Salesforce for unified access and management.
Power Platform + Copilot Integration
Unlock AI-driven insights, process automation, and instant summarisation right inside your Salesforce workflows.
Intelligent Portals & Dashboards
Combine content, data, and processes in a single, intuitive view for faster, smarter decision‑making.
Feature Set & Capabilities
Dynamics 365 Data Migration & Cleansing
Move from multiple source systems with full data validation and quality assurance.
Content Services Integration
Embed SharePoint, Box, and OneDrive directly into the interface for seamless access.
Metadata Enrichment & Deduplication
Improve data accuracy and searchability with enhanced structure and reduced duplication.
Power Platform Workflows
Automate case management, approvals, and other business processes for faster outcomes.
M365 App Surfacing
Access CRM content directly through Viva, Teams, and Outlook for better productivity.
Portal Development
Create tailored portals for clients, service agents, and internal teams to streamline engagement.
Compliance Mapping
Leverage Microsoft Purview and retention policies to maintain governance from day one.
Analytics Dashboards
Combine Power BI with datasets for actionable insights in real time.
What Our Clients Say
“Proventeq’s automated data validation services streamlined our process, allowing us to deploy our patient portal using Salesforce Healthcare Cloud platform in just 6 weeks, a task that would have taken 6 months with manual validation.”
Behrad Behmardi
EVP Information Technology – Bionical Emas
Core Service Offerings
Salesforce Data Migration
Full-fidelity, validated migrations from legacy CRMs with rules-based cleansing
Salesforce + Content Services Integration
Embed SharePoint, Box, or Azure file storage into Salesforce case, contact, or opportunity views
AI & Workflow Enablement
Classify, tag, and automate case documentation and service workflows
Governance & Compliance Frameworks
Map Salesforce content to Microsoft Purview and enforce policy controls
Salesforce Managed Services
Post-go-live optimization, content model evolution, adoption tracking
Salesforce Content & CRM Enablement
Proventeq offers an integrated approach to Salesforce success by aligning content, data, and AI services into a unified service model:
- Data Discovery & Cleanse: Profile, deduplicate, and validate legacy CRM and document datasets
- Metadata-Driven Migration: Bring structure and intelligence into Salesforce for improved automation
- Microsoft 365 Coexistence: Connect SharePoint, Teams, Viva, and Outlook directly to Salesforce workflows
- Portals & Experiences: Deliver client-facing or agent dashboards that blend content, case history, and workflow logic
- AI Activation: Enable summarization, classification, and Copilot prompts using well-governed CRM content
- Governance & Policy Mapping: Apply Microsoft Purview and Box Governance across Salesforce-integrated content
Industry-Specific Salesforce Solutions
Healthcare
Patient case system with document-driven interactions across Salesforce + SharePoint
Financial Services
Client onboarding workflows with secure document upload and approval
Public Sector
Constituent records and supporting evidence structured via metadata and surfaced in portals
Legal
Matter file linking with secure client content access + legal hold alignment
Retail
Agent dashboard combining ticket info, delivery docs, and client comms in one Salesforce view
Let’s Build Intelligent CRM Experiences Together
Enhancing Salesforce with Intelligence, Accessibility, and AI-Ready Capability. Salesforce is your CRM core. Proventeq turns it into a content-enabled, insight-powered, workflow-intelligent platform aligned to compliance, driven by structure, and embedded into your everyday tools.
Let’s make Salesforce smarter and your customer experience sharper.
Contact Proventeq
Complete our contact form, email us using the relevant address below or call your local Proventeq office.
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