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The digital workplace is evolving amid demographic shifts, uncertainty over hybrid work and changing demands on IT. This roadmap describes the technology, talent and process changes that application leaders responsible for the digital workplace must address as they build their five-year strategy.

This Gartner report discusses the strategic imperatives found in the upper levels of the digital workplace maturity model and is focused on application and skills development. Gartner, 2022. All Rights Reserved.

Gartner Strategic Roadmap: What Is the Digital Workplace of 2027 and How Do I Get There? Christopher Trueman, Lane Severson, Tori Paulman, Nikos Drakos, Matt Cain, Joe Mariano, Stephen Emmott, Jim Murphy, 28 October 2022. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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